If you haven’t received a response within 48 hours, your email may have been filtered into our junk folder. Even if we retrieve it, our email security may have already flagged your message, causing any reply we send to bounce back to us.

Please send us a brand-new email and be sure to change the subject line. The original subject line may have caused your email to be flagged. Changing it cannot guarantee we’ll receive your new message, but it may improve the chances.

If you continue to have trouble reaching us by email, please call us at 905-670-3162. Our phone lines are open from 9 AM to 1 AM, and our receptionists are always happy to help.